My son and I have never been so rudely treated or looked on with such suspicion as when we walked into the lobby of the Hearst Tower. I could not even take a photo of the escalator or the sign. The staff was rude and condescending and said I should have stayed in Hawaii instead of coming to New York. These are the only people I encountered where my fear of New Yorker's hostility was true. I'm ashamed to be associated with them.